Self-publishing requires you to make a wide range of different choices. When you are an indie author, you have total control over every aspect of the writing, publication, and marketing process. This gives you a high degree of control but also a lot of responsibility. It can sometimes feel overwhelming to keep track of all the choices that need to be made, and to choose … [Read more...]
Nancy Friedman – Customer Service (Finally) Defined
What is your most recent book? Tell us a bit about it. “Customer Service (Finally) Defined.” My new books is a treasure troth of articles and vital information for the business world to compete in their quest for better customer service. From Four Useless Words to Why We Don’t Always Need to Agree with the Customer, to A Day in the Life of a Mystery Shopper and so much more, … [Read more...]
The Move From CreateSpace to KDP – What You Need to Know
I am seeing a lot of people panic over the upcoming move from CreateSpace (CS) to KDP. Authors are talking about removing all of their books from CS and generally freaking out over the transition. I’m sure it won’t go perfectly smoothly (It’s too big a change for that.) but there is no reason to panic. So take a deep breath, sip your tea, and we will go over what to … [Read more...]
Dr. Gilda Carle – Don’t Lie on Your Back for a Guy Who Doesn’t Have Yours
What is your most recent book? Tell us a bit about it. PREFACE: I was the Love Doc for MTV, the weekly columnist for the Today Show’s, “30-Second Therapist,” and the “Ask Dr. Gilda” columnist for Match.com. I routinely hear from the heartbroken and the lovelorn. Especially troubling for me is the 1 in 4 number of girls raped at our nation’s colleges—and nothing is being done … [Read more...]
Catherine Spitale – The Mayor, The Mob & Me
What is your most recent book? Tell us a bit about it. . It’s a novel about being born into an Italian family with Mafia connections, and my search for my true identity. I have red hair and blue eyes, I knew there was more to my heritage than my Italian parents. I explain the search and my conclusion that my famous biological father may have never even known I was born. … [Read more...]