Donna Flagg – Author Interview

What is your most recent book? Tell us a bit about it.

Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work is a book that helps people get through all types of difficult conversations in the workplace. It shows readers how to remove the obstacles that prevent them from having these conversations with confidence and a sense of ease. It also provides real-life stories, exercises, scripts and tips to help face these challenges head-on.

Tell us something about yourself.

I’m from New Jersey where I spent the first half of my life training to be a dancer, a creative pursuit that has shaped and informed my writing immeasurably. I created and now run two businesses; Lastics, which was born directly out of my years spent dancing, is a stretch and flexibility technique; and The Krysalis Group, which is a business consulting firm in New York City.

What inspired you to write this book?

I was inspired to write this book by a conversation that I’d had with an editor at McGraw-Hill who asked me if I would be interested in writing a book about difficult workplace conversations.

How did you publish this book?

My book was published by McGraw-Hill, again a process that was initiated by my editor.

How did you know you wanted to be a writer?

I didn’t actually know I wanted to be a writer, although I have been writing for personal satisfaction for several years. I laugh sometimes because I feel as though I’ve been practically everything else in my career, but a writer… until now. My mother is a painter and I often feel as though I am painting as she does, although I use words instead of brushes.

How did you get started?

I have always done a lot of business writing, but it was during a meeting with a client who owned a magazine and gave me a shot writing the back page column that I first became published. That column received enough of a favorable response that I decided to continue pursuing more opportunities to write.

What do you believe is the hardest part of writing?

Knowing what you want to, or are trying to say and having the words not cooperate.

Did you learn anything from writing this book?

Oh my gosh, tons. What? Aside from the inner-workings of the industry and being a product on a publishing assembly line, I learned a whole new level of discipline by having to meet goals of writing a certain amount of pages per day/per week and chapters per month. It was one of the most intense experiences of my life.

What are you reading now?

Globalizing Ideal Beauty

What types of books do you like to read? Who are your favorite authors?

David Sedaris, Augusten Burroughs Why? I love how talented they are. Their ability to string words together is brilliant and they make me laugh out loud.

Are you working on your next book?

Yes, I have written a novel.

What is the best advice you could give other writers about writing or publishing?

Keep writing and keep trying. When one door closes, rest assured, another will open.

Where can readers learn more about you and your book?

They can go to, or read my blog on, or of course buy the book on